Running an efficient IT environment demands more than hardware and software; it requires continuous maintenance, proactive monitoring, and expert support. At Innovar, our Managed IT Services free you to focus on core business activities while we handle your infrastructure, security, and help desk needs. Designed for startups, SMBs, large enterprises, and government organizations, our offerings help reduce costs, minimize downtime, and boost productivity.
By outsourcing IT management, you gain access to a full team of certified specialists without bearing the overhead costs of an in-house department.
1. IT Infrastructure Management
Server Monitoring & Maintenance: Keep hardware and software running at peak performance.
Virtualization & Cloud Support: Optimize workloads, reduce hardware costs, and simplify upgrades.
Data Backup & Recovery: Safeguard mission-critical information with off-site backups and swift restoration processes.
2. IT Security Management
Firewall & Endpoint Protection: Shield systems from malware, ransomware, and unauthorized access.
Regular Vulnerability Assessments: Identify security gaps proactively to avert costly breaches.
Compliance & Policy Enforcement: Maintain industry standards like ISO, GDPR, or PCI-DSS.
3. Help Desk & IT Support Services
Multi-Channel Support: Receive immediate assistance via phone, email, or ticketing systems.
User Training & Onboarding: Equip staff with the knowledge to troubleshoot minor issues internally.
Service-Level Agreements (SLAs): Commit to rapid response and resolution times, minimizing downtime.
4. Network Management
Bandwidth Optimization: Streamline data flows to improve speed and reliability.
Switching & Routing: Configure and maintain devices for secure, high-performance network traffic.
24/7 Monitoring: Automatically detect and address network anomalies before they escalate.
Our flexible managed services scale effortlessly to match your current needs and future aspirations:
Startup-Friendly Plans: Affordable options providing enterprise-grade security and support without straining resources.
Advanced Enterprise Packages: Comprehensive solutions, including bespoke SLAs, advanced analytics, and on-site support for larger operations.
Adaptable Roadmaps: Technology evolves rapidly; we continuously update your IT strategy to stay aligned with emerging trends and business goals.
Certified Expertise: Our team stays up to date on the latest technologies and best practices.
Local Focus, Global Standards: We understand Sri Lankan market nuances while applying international compliance frameworks.
Proactive Monitoring: Identify issues before they impact productivity, saving you time and money.
Dedicated Account Manager: Enjoy a single point of contact for queries, escalations, and regular service reviews.
Ready to offload the complexities of IT management and free up resources for innovation? Contact Innovar now to discover how our Managed Services can accelerate growth, enhance security, and streamline operations for businesses.